Privacy Policy

Introduction

WFC Cary Concrete respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when you use our website or services.

Information We Collect

We collect information that you voluntarily provide when you contact us for quotes, schedule services, or communicate with our team. This may include:

• Your name and contact information including phone number and email address
• Property address and project details
• Information about your concrete project needs
• Any other information you choose to provide in forms or communications

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, and pages visited. This helps us improve our website and understand how visitors use it.

How We Use Your Information

We use the information we collect to:

• Provide quotes and estimates for concrete services
• Schedule and complete your concrete projects
• Communicate with you about your project, including updates and changes
• Send invoices and process payments
• Respond to your questions and provide customer support
• Improve our services and website functionality
• Send occasional updates about our services (you can opt out at any time)

Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who help us operate our business, such as payment processors or scheduling tools
• When required by law or to respond to legal processes
• To protect our rights, property, or safety, or that of our customers or others
• With your explicit consent

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage method is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site. You can control cookie settings through your browser, but disabling cookies may affect website functionality.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request corrections to inaccurate or incomplete information
• Request deletion of your personal information, subject to legal obligations
• Opt out of marketing communications at any time
• Object to certain uses of your information

To exercise these rights, please contact us using the information provided below.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can delete it.

Data Retention

We retain your personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we will securely delete or anonymize it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us: